Audio Visual Technician
Responsible for assisting the Director with the day to day functions of the audiovisual office in accordance with established company policy and procedures. Accountable for the set-up, operation and strike of all audiovisual sets. Ensure the maximum in client service, operational efficiency and profitability levels.
Essential Duties & Responsibilities
- Provide outstanding customer service
- Significantly contribute to the effective management of day to day operations according to company procedures
- Timely and accurate set up and strike of equipment for client functions according to company guidelines
- Effectively manage the sub-rental of equipment to ensure client need and office profitability
- Manage onsite inventory according to company standards
- Continually increase audiovisual skill and knowledge
- Maximize revenue potential
- Maintain and cultivate positive public relations with Hotel account
- Maintain positive employee relations
- Effectively utilize the company’s business software
- Ensure client billing is completed accurately and on-time
- Maintaining a high level of professional appearance, demeanor, ethics and image of self
Qualifications
- Planning skills - able to effectively plan ahead
- Organization skill - ability to manage multiple projects
- Problem analysis - ability to breakdown problems and find solutions
- Strong team player orientation
- Strong customer focus
- Strong interpersonal and communication skills
Experience Required
- Knowledge and experience with audiovisual set-ups and strikes
- Exceptional customer service or hospitality experience required.
- Valid driver’s license and a clean driving record are required to operate Company vehicle.
- Certification in audiovisual technology or related courses (preferred).
Required Technical Skills (minimum)
- Audio - microphones, speakers, sound systems, channel mixers, etc.
- Video - LCD, LED, projectors, screens, monitors, etc.
- Lighting - GOBO, gels, up lighting, basic lighting kits, stage lighting, etc.
- Computers - Advanced knowledge on PC and Mac software