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Assist in the management of a product line or multiple product lines. Increase the profitability of IPS products through excellent customer knowledge, rep/surgeon support, and assisting the creation of business plans, marketing material, and education. Improve products from existing ideas and assist in the development of new ideas based on industry experience and customer knowledge. Utilize a unique blend of business and technical savvy and a high degree of work ethic to accomplish the big-picture vision set by the company leadership. Spend time in the market to truly understand your customers, how they interact with our products, what they value, what challenges they face, and how we can create innovative solutions for the broader market.

Essential Functions, Duties, and Responsibilities:
  • Assist the Operational Product team improve our offering and support our customers
  • Organize trips to field locations as a product expert to perform job duties and responsibilities at trade shows, customer on-site locations, sales meetings, workshops, cadaver labs, and in surgery
  • Learn customer needs, what they value, and how they perceive products so you can market strategically and represent the customer in new product development initiatives
  • Help create customer centered marketing strategies for your products
  • Develop strategic marketing documents
  • Apply your clinical and technical knowledge to explain key product differences & innovations through education and marketing material
  • In-service, maintain, sell, and present on all IPS products and associated software
  • Use professional verbal and written communication skills to build relationships and explain technical product information to customers, salespeople, and employees
  • Prioritize activities and tasks based on set sales, expense & development goals
  • Author and assist in publishing product education and product marketing media 
  • Assist in the creation of regulatory filings, IFUs and related documents
  • Educate employees in the assembly, use, and maintenance of assigned product(s)
  • Deliver and train others to deliver sales presentations of assigned product(s)
  • Research a product’s market potential and develop a sales & price strategy
  • Stay current on and cross reference competitive product offering and pricing
  • Stay current on the standard of care and new technologies in the market in which the assigned products are applied
  • Ensure the efficiency of products through product design and collaboration with field inventory, warehouse inventory, and shipping key personnel
  • Maintain an in-depth knowledge of published clinical and internal testing & evidence for all marketing claims in the assigned product(s)
  • Assist with Product Modification Requests (PMR) or Product Variation Requests (PVR)
  • Know the proper resources to process a Quote, Bill Only, Consignment, and field inventory or customer return RGA
  • Package & Ship products to the office or other field locations
  • Retrieve and Interpret Documents, Know the Quality Policy & Safety Program, Report Product Complaints and Adverse Events, Understand and Follow Off-Indication regulations
  • Understand KLS Martin Non-Disclosure Agreements and when to execute them
  • Understand government regulations and company policy on customer expense related activities
  • Submit expenses for reimbursement pursuant to the company travel policy
  • Complete Hospital Credentialing where necessary to perform essential duties
  • Performs other related duties as assigned.

Education and Experience Requirements:
  • 4-year college degree or equivalent combination of education and experience
  • Previous experience or demonstrated ability to learn, Salesforce.com, SAP, Excel, Word, PowerPoint, Outlook, Wrike, Concur, Paycom, iOS iPad & iPhone