People Operations Coordinator
Downtown Music Holdings (Downtown℠) is the leading global music services company. We help millions of creators, rights holders and their partners to manage their music as a business and get paid fairly for their work. We service more than 23 million music assets from more than 145 countries across six continents, including some of the world’s most well-known songs, from a catalog that spans 100 years of popular music, including music for film and television, and the single largest independent sound recording catalog in the industry. Our integrated platforms help democratize global music rights management and simplify the distribution, monetization, and promotion of creative works. Working with creators at every stage of their career, from emerging songwriters to iconic performers, our business model drives equity across the entire global music industry supply chain.
Downtown is looking for a People Operations Coordinator to support our growing global organization and engage with employees at all stages of the employee lifecycle. We're looking for someone who is comfortable and committed to executing on routine tasks but can also take on new projects as they arise. This position can be located in either New York City or Los Angeles, CA. This is a hybrid position that will have a flexible remote and in office working schedule.
What you'll do:
ONBOARDING
- Launch new employee onboarding in Paylocity
- Develop strong, collaborative and responsive relationships with employees by creating a unique people experience for each individual
- Administer Day 1 Employee onboarding presentation
- Process 1-9 verifications
- Create Day 1 Itineraries
BENEFITS ADMINISTRATION
- Launch Qualifying Life Events in Benefits Portal
- Field general benefit questions
- Update benefit guide annually
- Keep apprised on new federal and state regulations and assist with updates for policy and procedure guidelines.
DATA ADMINISTRATION
- Update employee changes in our HRIS
- Process employment verifications
- Create and administer paperwork to support employee changes including promotions, salary adjustments, manager changes and terminations.
- Coordinate People Team events and initiatives: Track participation, send reminders and follow-ups, coordinate ‘best times’ across multiple time zones, send invites with virtual meeting links, and manage both virtual and in-person events as needed
MISCELLANEOUS
- Assist with planning special events such as open enrollment meetings, company wide events, speaker engagements, engagement surveys, etc.
- Assist with the growth and development of our University Partnerships and Outreach program.
- Assist the Global Head of People with various projects
- Serve as a brand ambassador for our organization through championing our culture, mission and values on a regular basis
After 3 months you’ll have:
- Have a clear understanding of each of the brands, what they do, the stakeholders and what benefits they utilize. Finalize Calendar, Create Benefit Spotlights and work on communications to be sent out.
You are / have:
- 1-2 years of proven work experience as a HR Intern, HR Assistant, HR Coordinator or relevant role
- Passionate about helping people
- Ability to handle confidential matters and sensitive data
- Expert with Google Suite
- Self-starter with the ability to handle multiple projects and priorities
- Analytical and problem-solving - you love finding solutions
- Organized with a eye and passion for details
- Exceptional communication skills (both verbal and written)
Why you want to work here:
- Flexible / Hybrid Work Schedule
- Ample opportunities to work collaboratively across our various brands and subsidiaries
- Work in a collaborative environment full of mission driven, innovative, and passionate people
- Be part of an open, welcoming, and inclusive culture
- Rich benefit program (Medical, Dental, Vision), Life Insurance, 401k (with match)
- Free CitiBike Membership (NYC Only)
- Paid Volunteer Hours
Ensuring a diverse and inclusive workplace where we learn from each other is core to Downtown's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply.